Job title: Key Account Manager
Job type: Permanent
Emp type: Full-time
Salary type: Monthly
Salary: negotiable
Job published: 2019-11-07
Job ID: 31045
Contact name: Hunters International
Contact email:

Job Description



Key Account Manager






Shah Alam


Reporting to



RM 5,000 – RM 6,500

Sales Controller



  • Sales Budget: Setting and achieving sales budget for assigned customers based on approved DGP.
  • Presentation: Use Market Trends, Euromonitor Data, Store Audits and competitor intelligence to develop NPD concepts that are market leading.
  • Quotations: Prepare quotes for customers and prepare rationale for the cost breakdown to manage the negotiation tactics.
  • Project Management via Key Data Schedules
  • Communicate and Co-ordinate with customer & internal parties (R&D and Technical Departments) for technical consumer panel testing, regulatory approvals, and ensure that related customer queries are responded in a timely manner. Handling all customer complaints and addressing these with a degree of urgency.
  • Co-Ordinate Packaging: Work with Packaging Manager and suppliers to provide the customer with innovative designs, best cost and service.



  • Graduate Degree/Diploma (Any) & MBA preferred
  • 5 years+ experience in managing key account customers
  • Exposure to Multi-National Culture | Work-environment
  • Planning and developing a Business Plan to grow profitable sales
  • Confidence to handle Internal| External Customer Complaints over email/ phone/ web-interface
  • Lead the interface with customers and ensure all communication is handled in a professional and positive manner
  • Problem solving skills
  • Good interpersonal and team working skills
  • Self-starter with flexible, decisive and quick-thinking approach to work
  • Goal oriented, analytical, self-motivated, confident, proactive
  • Hands On approach to any Challenges
  • The ability to prioritise and progress several projects simultaneously.
  • PC literate with very good Excel (V look-up, H look-up) | PowerPoint
  • Fluent in English. Ability to converse in Mandarin would be an added advantage